Refund & Exchange

Every piece is made with care and love, with the intention that you truly enjoy wearing it and I’m always here to help if something isn’t quite right :)

Exchanges

If you’d like to exchange an item, please email me at subtlebangs@gmail.com on the same day of receiving your order or within 24 hours of receiving it. This allows me to review your request while the piece is still in its original condition. Once your email is received, I'll respond with the next steps as soon as possible.

Exchanges depend on availability so I highly recommend double-checking your ring size in advance and I’ll be glad to help if you need guidance :) 

Returns

Returns are accepted in case of a defective, damaged, or incorrect item.

If you’d like to return an item, please email me at subtlebangs@gmail.com on the same day of receiving your order or within 24 hours of receiving it, and I'll respond as soon as possible with the next steps to review and resolve the issue.

A Few Important Things

All pieces must be unused, unworn and in their original condition and packaging for exchanges or returns.

Once your item is received, it will be checked first before processing the refund or exchange.

Please note that subtle variations, textures and marks are inherent to the handmade process. These details are considered part of the unique character of each piece.

Thank you so much for supporting Subtle Bangs, I hope you enjoy your special pieces for years to come.